The DCI’s activities are structured across three pillars:
Knowledge sharing
The DCI works to ensure that knowledge and experiences relevant for the digital transformation of social protection systems are well documented and shared widely. It maintains an open and continuously updated digital knowledge base comprising webinar recordings and related materials, as well as reports, publications and other knowledge products. It also facilitates in-person and virtual learning events including conferences, webinars and study tours. These activities have fostered the development of a community of stakeholders from different backgrounds that participates in events and discussions and is directly involved in the crea-tion of standards. As a result, DCI serves as a platform for continuous learning and knowledge sharing.
Global technical standards
Global efforts to harmonize technical standards for interoperability require coordination. The DCI facilitates transparent, multi-stake-holder, consensus-building processes to develop these standards for social protection in strategic areas, such as integrated beneficiary, social, and farmer registries. Several standards have already been released and endorsed by USP2030; others are under development. The DCI maintains an open repository of technical standards and engages with opensource software solutions, proprietary solution providers and social protection stakeholders to promote the adoption of these standards.
Country implementation support
DCI implementing organizations provide support to selected partner countries to reap the benefits of digital transformation for the delivery of social protection benefits and services. The DCI supports a wide range of measures, from integrating government systems and designing integrated beneficiary registries, to digitizing care pathways and facilitating interoperable interfaces between social security schemes. The DCI also supports training measures for government officials which de velop capacities in inclusive digital transformation.
Countries selected so far for this focused support include:
- Cambodia
- Pakistan
- Peru
- Rwanda
- Senegal
- Zambia
