Advancing the integration of social assistance and labour market: Türkiye
This brief summarises key learnings from the dialogue on advancing interoperability in Türkiye’s social protection held on June 3, 2025.
You can watch the recordings and download the materials on the event page
Overview:
Türkiye employs a transition-oriented approach to link social assistance and social insurance systems. Social insurance programmes, administered by the Ministry of Labour and Social Security, cover approximately 89% of the population. The remaining 11%, comprising primarily poor and other vulnerable groups, are supported through social assistance and social service programmes overseen by the Ministry of Family and Social Services.
To bridge these two pillars, push and pull factors are employed to facilitate the shift of social assistance beneficiaries into the contributory social insurance system.
This learning brief explores a key enabler of this approach, the Integrated Social Assistance System (ISAS), established in 2010. It serves as a central e-Government platform that digitises and streamlines all previously paper-based processes in social assistance management.
This whole-of-government approach has significantly enhanced programme delivery, improved beneficiary profiling, and enabled dynamic data exchange, thereby facilitating both registration for assistance and linkage to labour market services.