Advancing universal social protection through digital transformation

This event took place on November 5, 2025, in Doha, Qatar.

  • Title: Advancing Universal Social Protection through Digital Transformation: Insights from the Digital Convergence Initiative (DCI)
  • Date: 05.11.2025
  • Time: 15:00–16:15, local time Doha
  • Location: Second World Summit for Social Development, Qatar National Convention Center, Room 2

Overview

This high-level Solutions Session at the Second World Summit for Social Development brought together governments, development partners, and other key stakeholders to explore how digital technologies can enhance social protection systems, showcasing concrete examples, experiences and insights that highlighted how international cooperation can strengthen the digital social protection ecosystem and support the path to universal social protection and social development.

The session included:

  • Evidence of how digital transformation improves social protection systems. Country experiences, donor strategies, and other initiatives for advancing digital social protection.
  • Introduction of the Digital Convergence Initiative as a collaborative platform to foster cross-sectoral alignment and support digital transformation in social protection.
  • Dialogue on how to maximize the impact of digitalization in improving quality of access and expanding coverage of social protection.

Speakers

  • Moderator:

Shahra Razavi, Director of the Social Protection Department, International Labour Organization

  • Opening remarks:

Charles Katoanga, Director of Inclusive Social Development, UN DESA

  • Keynote:

Sabina Alkire, Director of Oxford Poverty and Human Development Initiative, University of Oxford

  • Panellists:

H.E. Samedy, Deputy Secretary-General of the National Social Protection Council, Cambodia

Jamele Rigolini, Senior Advisor for Social Protection and Labor, World Bank

Li Andersson, Member of the European Parliament, Chair of the Committee on Employment and Social Affairs

Momodou K Dibba, Executive Director, National Social Protection Agency, The Gambia

Rafael Osorio, Secretary of Assessment, Information Management and Single Registry, Ministry of Social Development and Fight against Hunger, Brazil

  • Closing remarks:

Erica Gerretsen, Director of DG INTPA Directorate G Human Development, Migration, Governance and Peace, European Commission

DCI Solution Session SWSSD_Presentation

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Flyer_DCI SWSSD

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