Interoperability between social protection & health systems
This event took place on September 3, 2026. You can watch the recordings and download the presentation below.
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More InformationThe original recording is available in English. Recordings of the French, Spanish, and Portuguese interpretations are available below.
Overview
Social protection and health systems usually operate through separate registries, information systems, case management processes and financing arrangements.
Interoperability between the two systems can resolve the fragmentation that causes duplicate registration, administrative burden, missed entitlements, high verification costs, weak referrals, weak coverage monitoring, and delayed benefit delivery.
This webinar showcased how a government can begin their interoperability pathway without risks of data breaches and misuse. The webinar highlighted which use cases are most valuable, and what governance, data and technical preconditions should be considered before linking systems.
Specifically, participants learned:
- about main use case categories (and concrete examples) for interoperability between social protection and health systems.
- how social protection systems can connect to the wider digital health ecosystem.
- about key implementation preconditions, including legal basis, (data) governance, technical standards, institutional agreements and safeguards.
Presenters
- Saurav Bhattarai, openIMIS Team Lead
- Mazen Aladdin, Director of International Cooperation, Universal Health Insurance Authority, Egypt
- Sokhom Sovichea, Software Engineer and Digital Transformation Specialist, National Social Protection Council (Ministry of Economy and Finance Cambodia)
- Dr. Carl Leitner, Technical Officer, Digital Health & Innovation, WHO
Moderator
- Mathilde Mailfert – Technical Officer, ILO