Linking social protection and public employment services through system interoperability

This event took place on October 2, 2025. You can watch the recordings and download the presentation below.

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The original recording is available in English. Recordings of the French, Spanish, and Portuguese interpretations are available below.

Overview:

The integration of social protection with active labour market programmes, particularly public employment services, is a key strategy to enhance formal employment prospects and reduce poverty. This session examined the linkages between social protection and public employment services, highlighting how interoperability can strengthen coordination and streamline service delivery. Drawing on experiences and insights from South Korea, the discussion illustrated how stronger alignment between these systems can improve public services and lead to better outcomes for individuals, enterprises and public administration.

Presenters:

Martina Bergthaller, Social Protection and Employment Specialist, Independent Consultant

Dr. SangHyon Lee, Research Fellow at the Korea Employment Information Service (KEIS), South Korea

Discussants:

Juan Marcelo Cuautle Segovia, Project Manager – Employment and Labour Market Policy, International Labour Organization

Aylin Isik-Dikmelik, Senior Economist, The World Bank

Thomas Byrnes, Digital Social Protection Expert, Market Impact

Moderator:

Céline Peyron Bista, Social Protection and Employment Policy Specialist, International Labour Organization

Talking Interoperability #21_Final

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#TalkingInteroperability #DigitalTransformation #Interoperability #SocialProtection #DCI #socialprotectionsystems #internationaldevelopment #SouthKorea

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For attendees

How can interoperable systems improve the way we deliver social protection and employment services? I’m looking forward to this discussion based on the South Korean experience at the upcoming @Digital Convergence Initiative #TalkingInteroperability webinar. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

Interoperability matters! I’m attending this important event on strengthening the links between social protection and public employment services through better-connected systems. Looking forward to the exchange! Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/ #TalkingInteroperability @Digital Convergence Initiative.

Can stronger digital connections between social protection and employment services lead to better outcomes for people? Let’s find out together at the upcoming @Digital Convergence Initiative #TalkingInteroperability webinar. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

I’m excited to attend the @Digital Convergence Initiative #TalkingInteroperability webinar on linking social protection and public employment services! A chance to learn how system interoperability can create more resilient, efficient, and people-centered support structures. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

Integration is key 🔑 – I’m looking forward to exploring how interoperable systems can strengthen the link between social protection and employment services at this workshop. Let’s discuss this topic together at the @Digital Convergence Initiative #TalkingInteroperability webinar! Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

For presenters, discussants, and moderators

Excited to be part of the@Digital Convergence Initiative #TalkingInteroperability webinar on linking social protection and public employment services through system interoperability! A unique opportunity to explore how stronger systems can foster formal employment prospects and reduce poverty. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

Thrilled to join experts and peers at the @Digital Convergence Initiative #TalkingInteroperability webinar on linking social protection and public employment services! 🌍 Together, we’ll explore how integrated systems can improve the delivery of social protection services. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/

Joining colleagues from around the world to discuss how we can build stronger connections between social protection and public employment services through interoperability. Together, we can design systems that leave no one behind. Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/ #TalkingInteroperability @Digital Convergence Initiative.

Excited to join the discussion on digital interoperability at the upcoming @Digital Convergence Initiative #TalkingInteroperability event! Strengthening the link between social protection and public employment services is crucial for inclusive and sustainable development. Looking forward to learning from the South Korean experience of linking social protection and public employment services. A unique chance to discuss how interoperable systems can deliver better outcomes for all. Join the event! Register here ➡️ https://spdci.org/events/linking-social-protection-and-public-employment-services-through-system-interoperability/