Linking social protection and public employment services through system interoperability

This session will offer simultaneous interpretation in English, Spanish, French, and Portuguese.
Overview:
The integration of social protection with active labour market programmes, particularly public employment services, is a key strategy to enhance formal employment prospects and reduce poverty. This session will examine the linkages between social protection and public employment services, highlighting how interoperability can strengthen coordination and streamline service delivery. Drawing on experiences and insights from South Korea, the discussion will illustrate how stronger alignment between these systems can improve public services and lead to better outcomes for individuals, enterprises and public administration.
Presenters:
Martina Bergthaller, Social Protection and Employment Specialist, Independent Consultant
Dr. SangHyon Lee, Research Fellow at the Korea Employment Information Service (KEIS), South Korea
Discussants:
Juan Marcelo Cuautle Segovia, Project Manager – Employment and Labour Market Policy, International Labour Organization
Aylin Isik-Dikmelik, Senior Economist, The World Bank
Thomas Byrnes, Digital Social Protection Expert, Market Impact
Moderator:
Céline Peyron Bista, Social Protection and Employment Policy Specialist, International Labour Organization