Creating the digital social assistance system in Türkiye: ISAS

This brief summarises key learnings from the dialogue on advancing interoperability in Türkiye’s social protection held on May 18, 2022.

You can watch the recordings and download the materials on the event page. 

Overview: 

The social protection system in Türkiye has two main components: contributory social insurance programmes and employment programmes led by the Ministry of Labor and Social Security (MoLSS); and non-contributory social assistance programmes and social services led by the Ministry of Family and Social Services (MoFSS).

The majority of the social assistance programmes are managed by the General Directorate of Social Assistance (GDSA) within the MoFSS at the national level and are implemented by 1,003 locally based Social Assistance and Solidarity Foundations (SASFs).

The Integrated Social Assistance Information System (ISAIS) electronically facilitates key processes in the implementation of GDSA’s social assistance programmes, including registration, eligibility assessment, enrolment, payments, data analytics, and auditing.

This learning brief focuses on the functionalities of the ISAIS during the assessment and enrolment phases.